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The Power of Listening

Promoting Health and Wellbeing of Children and their Caregivers

“We learn to listen by being listened to”

Claudia M. Gold MD Portrait
Claudia M. Gold MD

Books by Claudia M. Gold MD


“In this lively and riveting book, Claudia Gold and Ed Tronick show us how the successful repair of missteps and failures form the foundation of a graceful and coordinated dance between ourselves and those around us. Even if the roots of our troubles are deep in our early relationships, human connections can heal by engaging us in a new set of moment to moment mismatches throughout life and present us with opportunities for connection as long as we, and those around us, are open to repair and re-connect."
The Power of Discord Book Cover
Bessel A. van der Kolk, MD
Author of The Body Keeps the Score
“A very useful, thoughtful book. It lays out the best thinking of our time to help parents make decisions about nurturing their child’s development.”
Keeping Your Child in Mind Book Cover
T. Berry Brazelton, MD
Professor of Pediatrics, Emeritus Harvard Medical School
"A highly readable text, wise and empathic, that integrates theory, recent research, and vignettes to guide clinicians in... listening thoughtfully to help parents resolve tensions at a very meaningful point in their child's development."
The Development of Early Childhood Book Cover
Michael S. Jellinek, MD
Professor Emeritus of Psychiatry and of Pediatrics, Harvard Medical School
"Drawing on powerful research, as well as the timeless and insightful wisdom of Winnicott, Bowlby, and many more, Gold makes an undeniable case for the simple act of listening, an act that in many cases can be the most potent treatment available."
The Silenced Child Book Cover
Claire Nana
review at Psych Central

Listening to parent and baby together using the Newborn Behavioral Observations (NBO) system

Quotes from My Books

The Power of Discord Book Cover

From "The Power of Discord"

As I shifted from asking questions and giving advice and instead simply listened, I saw families move from anger and disconnection, sometimes through deep sadness, and then to moments of reconnection. A young child would spontaneously run into her mother’s arms to receive a hug. Often I felt a tingling in my arms, and my eyes filled with tears in the presence of rediscovered joy and love.

The Silenced Child Book Cover

From "The Silenced Child"

When we don’t listen, whether as a parent, friend, or professional, most often it is because we are overwhelmed... We want to help, but we feel helpless. We want to “do something.” But without listening, these jumps to action may inadvertently close off, or silence, a child’s communication. When we pause for a moment of human connection and communication, we discover a path to healing.

The Development of Early Childhood Book Cover

From "The Developmental Science of Early Childhood "

When a clinician makes time to listen to the story from an infant mental health frame, clinician and client have an opportunity to understand the behavior in its relational and developmental context. Behavior is a form of communication. When we understand that communication, we discover the meaning of the behavior. The path to healing becomes clear.

Keeping Your Child in Mind Book Cover

From "Keeping Your Child in Mind"

If we as a culture hold parents in mind, that is, instead of telling them “what to do,” listen to them and support their efforts to “be” with their child and understand her experience, we not only will help with “behavior problems,” but we may actually help to promote healthy brain development.


Child in Mind

Mother, Father, and Baby: A Pandemic Moment of Meeting

In the final minutes I remarked on the unusual way Zoom sessions allowed for a kind off photo op by screen shot framing their family of three. Of course I wouldn't take a photo of them as that would have been inappropriate for the setting, but I wanted to share with them what I saw. In our hour visit, with opportunity to slow things down and make meaning of everyone's experience, we created a moment of meeting. As together we navigated from mismatch to repair, both Alice and Carter appeared to feel a renewed sense of confidence. With hope, moments like this strung together over time will serve to buffer this growing family from the storm of challenges the world presents in this time of unprecedented anxiety and uncertainty.

Trust: A Book Review

Why is trust vulnerable in America today? Pete Buttigieg asks this question midway through his brilliant new book Trust: America's Best Chance. In it he lays out a clear, concise, and compelling argument for the urgent need to rebuild trust in order for our country to heal and grow. Not only his extraordinary wisdom but also his unrelenting sense of hope make his voice one we must listen to at this time of unprecedented uncertainty. As a pediatrician and infant mental health specialist I read his book from the perspective of developmental science, with the knowledge that trust has its roots in our earliest relationships starting from birth. What relevance does this knowledge have, I wondered, to Buttigieg's core thesis? Does it help us to understand why trust is vulnerable? And if so does that knowledge guide us into any specific form of action?

Through Shame to Belonging: Confronting Racism as Developmental Process

I will never know the experience of a Black person living in a world where people in power condone your murder simply because of the color of your skin. My family wearing a yellow star is the closest I can come to some kind of understanding. But unlike the Holocaust, which was a defined moment in history and is generally well-recognized, today many White people remain largely oblivious to the centuries of brutal violent systemic and structural racism perpetrated on Black Americans.